PRIVACY POLICY

Quickcare Medical Solutions Private Limited is a company registered under the Companies Act, 2013 and having its registered office at #B/1502, Bldg No. 25, Tilak Nagar, Dakshata Chs., Chembur, Opp Municipal Market, Mumbai-400089 (hereinafter referred to as “Company”, “We”, “Us” or “Our”). The Company provides for and facilitates through their online portal www.quickcarehealth.com (hereinafter referred to as “Platform”) provision of such services as has been laid down in detail on the Platform and the terms of use of the Platform (hereinafter referred to as “Services”). All the users of the Platform are hereinafter collectively referred to as “You”/ “Your”.

This Privacy Policy (“Policy”) describes in brief the manner in which Your data is collected, used and shared by the Platform. You are advised to read the Policy carefully to learn about our information gathering and dissemination practices. By streaming or accessing the Platform, You agree to the collection and its use of your data by Us, in the manner provided in this Policy along with the Terms of Use placed in our Platform.

Collection of Personally Identifiable Information and other Information:

When You use the Services of our Platform, We collect and store Your personal information which is provided by You from time to time, which includes the following data: i. Your name; ii. Your age; iii. Your gender; iv. Your email address; v. Your address; vi. Your telephone/mobile number; vii. Your user id and password; and viii. Your bank account information.
The information collected by the Company also includes the requisite information provided by You for creating an account on the Platform for availing the Services and the information that it tracked while You navigate through the web pages.
Our primary goal is to provide you a safe, efficient, smooth and customized experience. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
You shall ensure that the personal information provided by You is complete, accurate, updated and not misleading. You agree to indemnify the Company and each of its respective officers, directors, employees and save and hold them harmless, from any and all liabilities, obligations, damages, penalties, claims, actions, judgments, fees, costs and expenses incurred in connection with or resulting from your breach of this Policy or Your incorrect submission of personal information for creating the account.
While accessing the Platform, We may communicate with You by sending you in-mails, notices or service messages which we think is useful for You or for any other incidental purpose. The messages sent by Us will be based on the personal information given by You to Us.
If You transact with Us, We may collect some additional information, such as billing address, credit / debit card number, credit / debit card expiry date or any other payment instrument details.

Use of Personal Information:

We use personal information received for the provision of Services. We do not sell/share the Personal Information provided by You to any third party, however, the Personal Information that You share may be used by Us for research and analysis and other incidental business-related purposes, subject to not directly disclosing any of Your Personal Information.
To sum up, We may use Your personal information for the following reasons: i. Provide to You the Services as requested by You; ii. To send notifications to You about any schemes or new initiatives launched by the Company or to send You other relevant information that We think You might find useful or interesting; iii. To get in touch with You when necessary.
We use information internally to: i. direct our efforts for service improvement; ii. for internal training, research, analysis and other incidental business-related purposes, subject to not directly disclosing any of Your personal information.

Sharing of Personal Information:

We may share Your personal information with Our other corporate entities and affiliates. These entities and affiliates may use Your information for the provision of Services.
We may disclose personal information to third parties who render services on behalf of the Company. We do not disclose Your personal information to third parties for marketing and advertising purposes without Your explicit consent. Such third parties do not have any right to use the personal information. We take reasonable steps to ensure that these third parties are obligated to protect the personal information in the same manner as contemplated herein.
We may, however, disclose your personal information under the following circumstances: i. To provide You with the Services requested by You; ii. To respond to court orders, or legal process, or to establish or exercise Our legal rights or defend against legal claims; iii. If we believe that it is necessary to share the information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud situations involving potential threats to the physical safety of any person, violations of Our terms of use, or as otherwise required by law.
In the due course of time, We might use Your personal information for any new and unanticipated reason not expressly mentioned in this Policy. We will obtain Your consent in such cases as may be required by law.

Information from Other Sources:

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in Your computer's hard drive. The cookies do not contain any of Your personally identifiable information.

We use data collection devices such as "cookies" on certain pages of the Website to help analyze Our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow You to enter Your password less frequently during a session. Cookies can also help Us provide information that is targeted to Your interests. You are always free to decline Our cookies if Your browser permits, although in that case you may not be able to use certain features on the Website.

Additionally, You may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

Security procedures in place to protect information from loss, misuse or alteration:

To protect against the loss, misuse and alteration of the information under Our control, and to comply with Rule 8 of IT Rules, 2011 (Reasonable security practices and procedures and sensitive personal data or information), We have in place the appropriate physical, electronic, technical, operational and managerial procedures.

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever You change or access Your account information, We offer the use of a secure server. Once Your information is in our possession, We adhere to strict security guidelines, protecting it against any unauthorized access.

Although we will endeavour to safeguard the confidentiality of Your sensitive personal identifiable information, transmissions made by means of the internet cannot be made absolutely secure. No such measures are competent enough to safeguard Your personal information completely. Hence, You are also encouraged to take steps to prevent Your personal information from being misused by logging off after using a shared computer, choosing a robust password, not sharing the password with anyone and changing it periodically. We in no way can/ are to be held responsible for the unauthorized use of Your personal information or for any suspicious activity on Your account. By using our Platform, You agree that We will have no liability for disclosure of Your information due to errors in transmission or unauthorized acts of third parties.

Links to Other Sites:

Our Platform links to other websites that may collect personally identifiable information about You. The Company is not responsible for the privacy practices or the content of those linked websites.

Choice/Opt-Out:

We may communicate with You by email or by such other modes of communication, electronic or otherwise depending on the content of the message that we chose to convey to You. However, We provide You with the opportunity to opt-out of receiving communications from Us by writing to us at [email protected]

Your Consent and Updates to Policy:

By using the Platform and/ or by providing Your information, You specifically consent to the collection and use of the information You disclose on the Platform in accordance with this Privacy Policy, including but not limited to Your explicit consent for sharing Your information as per this Privacy Policy. You have the right to withdraw the consent by intimating the same to us at [email protected].

We reserve the right to update, change or modify this Policy from time to time and at such time Your consent shall again be taken and by providing such consent to the revised Policy, You shall be deemed to have provided Your consent to Our processing of Your personal information for the purposes given therein. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute Your specific and explicit consent and acceptance of those changes.

Once You have de-registered yourself from the Platform or if Your Account is inactive, We will remove Your personal information from the Platform, but We may retain Your personal information in our networks internally for a maximum period of 5 years, for the purpose authorized under this Policy unless prohibited by law.

User declarations:

I understand and have the knowledge that personal information is being collected.
All the Personal Information furnished is true to the best of my knowledge and if any information is found to be false and untrue, I shall bear the consequences of the same.
I understand and have the knowledge of the purpose for which my personal information is being collected.
I understand and have the knowledge of the indented recipients of the information.
I understand that I have the option not to provide the data or information sought to be collected by Company and the Platform.
I understand that I also have an option (while availing the services of Company, Platform or otherwise) to withdraw my consent given earlier to Company and understand and accept that such withdrawal of the consent shall be sent in writing and in such case, the Company shall have the option not to provide the Services for which the information was sought at its discretion.
I read and have understood this Privacy Policy and all other policies governing the usage of the Platform.

Grievance Officer:

In accordance with Information Technology Act 2000 and rules made there under, the contact details of the Grievance Officer are provided below:

Email: [email protected]